Refund Policy

A legal disclaimer

This page explains all the conditions and information that you the clients have to know about the shipping, returns

Refund Policy - the basics

If you would like to return your package because its damaged, didn t arrive, or you dont like it, you only have 15 days after its arrival to contact tuequesterian@gmail.com and send us proof of the damage or the reaon why do you wantto return it.

What to include in the Refund Policy

you can refund if: the package didnt arrive, you dont like it and would like to exchange colours, or the package is damagged. in the case of you not liking the product you can only exchange to another product, we dont allow tyou to ask for a refund if you didnt like it.